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Frequently Asked Question (FAQ)
DELIVERY
How is the delivery method?
Delivery of the product or service will be carried out by the entrepreneur himself using an affordable delivery service in your district.
Can shipments cross national borders?
It depends on each entrepreneur.
How long is the delivery period?
The delivery time is subject to the delivery agent chosen by the entrepreneur
PAYMENT
Payment Method
We accept almost all forms of payment methods used by Malaysian banks.
Is online shopping safe?
Your purchase process is secured by our policy.
Order & Return
How to make order?
You just have to choose the product or service that interests you. it will be stored in the order list. once you are satisfied you can proceed with the purchase.
How do I cancel a purchase?
You can cancel the purchase within 6 hours of the purchase period
Do I need to register as a buyer?
Yes you need to sign up for payment confirmation and security arrangements for your purchase process.
How can I get an impression of my product journey?
You can consult the logistics track of your product.
How do I return a product?
You can contact us with proof of purchase damage. We will inform the entrepreneur.